FAQ Acquisition by Light Conversion

General and sales

Has the acquisition of Class 5 been completed?

As is typical for acquisitions, we are currently finalizing transition steps. Once these steps are completed, Light Conversion will assume the relevant responsibilities and assets under the acquisition agreement.

A separate announcement will be released when the transition is complete. In the meantime, the two companies will continue to conduct business as separate entities.

How will Light Conversion’s acquisition of Class 5 benefit me as a customer?

For Light Conversion customers, the acquisition expands our portfolio with a broader range of ultrafast laser solutions, including additional OPCPA systems, pulse compressors, EUV generation technologies, and mid-infrared laser capabilities.

For Class 5 customers, day-to-day support and operations will initially continue through existing channels. Over time, customers will benefit from expanded access to Light Conversion’s global sales, service, and support organizations, as well as the combined expertise and technologies of both companies.

The combined company will also be able to provide more end-to-end solutions for its customers.

I am currently evaluating a Class 5 system. Should I be concerned about placing an order during the integration period?

Existing business activities, including quotations, orders, manufacturing, and support processes, continue as normal. Customers can expect the same level of commitment and service throughout the integration process.

Will there be changes to lead times?

At this stage, no immediate changes are expected. Notably, Class 5 products are often custom-designed, and lead times are discussed case by case.

Over time, the combination of manufacturing capabilities, supply chains, and engineering resources is expected to improve efficiency and responsiveness.

Will pricing or commercial terms change?

Prices, terms and conditions in agreements signed before the acquisition of Class 5 will be maintained.

Future quotations may reflect the combined portfolio, optimized supply chain, and service model.

Will my data, documentation, or technical information be handled differently?

Customer confidentiality and responsible handling of technical information remain fundamental priorities. Any changes to administrative processes, legal entities, or documentation workflows will be communicated where relevant.

Any processing of personal data will continue to be carried out in accordance with applicable data protection laws, including the GDPR.

Will Class 5 continue operating from Hamburg?

Yes. Class 5 will continue operating from its Hamburg location, benefiting from the strong local photonics ecosystem and engineering talent available in the region.

PRODUCT PORTFOLIO

Will any Class 5 products be discontinued?

The combined company will strive to provide an expanded portfolio of products by incorporating Class 5 technologies. As with any strategic acquisition, product portfolios may evolve to eliminate overlap and introduce new solutions that combine the strengths of both organizations.

Any product portfolio changes will be communicated well in advance. Existing customers will continue to receive service and support according to established support policies detailed in the Service and Support section.

Will there be new products as a result of this acquisition?

Yes. One of the key objectives of the acquisition is to combine complementary technologies and expertise. We expect this to create new opportunities for product innovation and expand capabilities for scientific and industrial users.

My Class 5 system includes a pump laser from Coherent, Amphos, or another third-party manufacturer. Will this be replaced?

Existing systems will continue to be supported in their current configuration.

If your system includes a third-party pump laser, support arrangements will remain unchanged. Class 5 will continue coordinating support activities and, where necessary, service actions involving the original manufacturer.

Future product offerings may incorporate and benefit from Light Conversion’s technologies, but existing installations will not be modified solely because of the acquisition.

SERVICE AND SUPPORT

I own a system purchased from Class 5. Who should I contact for service or technical support?

Please continue to contact Class 5 through your existing support channels. As integration progresses, we will communicate any changes to support procedures or local contact points well in advance.

This applies to systems covered by warranty as well as systems outside the warranty period.

Will my existing Class 5 system continue to be supported?

Yes. Existing systems will continue to receive support and service in accordance with standard company support policies.

If a specific component or subsystem from a third-party supplier becomes unavailable, we will work with customers to identify suitable replacement options, upgrade paths, or alternative solutions wherever feasible.

If a Class 5 product is discontinued, how long will it continue to be supported?

If a product is discontinued as part of future portfolio evolution, existing customer systems will continue to receive support in accordance with Light Conversion’s established product support policies.

Support for discontinued standard products will remain available for a minimum of five years following discontinuation, including technical support and reasonable efforts to maintain spare parts and service capabilities. For custom products, support terms will be governed by the applicable signed contracts. Any product discontinuation decisions will be communicated well in advance to provide customers with sufficient planning time.

Will spare parts continue to be available?

Yes. We remain committed to supporting installed systems and maintaining spare parts availability according to standard support policies.

Where components become unavailable due to third-party supplier changes, we will work with customers to identify suitable alternatives.

Will warranty terms change because of the acquisition?

Existing warranties and contractual commitments are a priority, and as such, they remain valid and will continue to be honored according to their original terms.

Will service contracts remain valid?

Yes. Existing service agreements, maintenance contracts, and support arrangements stipulated with Class 5 remain in effect. Customers should continue to work with their existing contacts at Class 5. Any future changes or enhancements will be communicated to customers in a timely manner.

Will pricing for service, spare parts, or upgrades change?

There are no immediate changes to pricing policies as a result of the acquisition. Any future changes would follow normal business practices and be communicated appropriately.